Monday, September 22, 2008

Are insurance companies fair?


As long as the government is disinclined to act responsibly, nothing can be done. So, you should do some research and compare the services provided by the various insurers and the products they offer, as suggested in the following paragraphs..

SINCE THE dawn of time, some type of insurance or the other has been offered; health, disability, auto, life and home insurance are just a few that can be named. The concept of protecting the policyholder against losses is revolutionary. However noble it may be in thought, today, insurance itself has become a risk factor.

Although insurance is required in most cases, the government does not regulate the insurance industry adequately. It results in policyholders answering questions such as, “Will the insurance company pay for treatment, replacement, rebuilding or even my death?” I am sorry to tell you this but buying any type of insurance policy today is like playing the Russian roulette. It is a potentially lethal form of risk-taking, where the policyholder is, in effect, gambling with his / her life. What is even more disturbing is the fact that the policyholders are forced to play the game while the government and the insurance companies bet on the outcome.

Modern insurance companies are money-making businesses which have little interest in the policyholders other than their credit history. Your credit history does not show that you have made your insurance payments on time and have been with the same company for 20 years. Why do they use your credit history? To drive the tariff up so the insurance company makes more money. Who pays more? The poor and the middle class… YOU DO!!! You can argue it’s not right until you’re blue in the face and you would be right in doing so. However, as long as the government stands on the sidelines indicating its unwillingness to hold itself officially responsible for directing the policies and the organisation of insurance, nothing can be done. So, what can you do? You should do some research and compare the products the various insurance companies offer.

For example,

  • When a natural disaster struck, did they compensate the policyholders in most cases?
  • How many times they raised the tariff in the past five years?
  • Do they attach too many exclusion clauses?
  • When you call the company, are you required to deal with a call centre where a staff-member reads from the script or an agent who can answer your questions?
  • Do you demand that the insurance company hold itself responsible for directing the policies and the organisation of insurance?

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